Effective Date: February 2025
Rev Up Autos (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to buy and sell auto accessories in Uganda. By using our platform, you agree to the practices described in this policy and our compliance with the Data Protection and Privacy Act, 2019 ("DPA 2019").
1. Information We Collect
We collect information about you when you use our platform, including:
1.1 Personal Information:
- Name
- Contact information (e.g., email address, phone number)
- Address details (e.g., billing and delivery address)
1.2 Account Information:
- Username
- Password
1.3 Transaction Information:
- Payment details (e.g., mobile money, credit/debit card information)
- Purchase and sales history
1.4 Technical Information:
- IP address
- Device type
- Browser type
- Cookies and similar tracking technologies
1.5 Other Information:
- Communication with customer service
- Feedback or reviews
2. How We Use Your Information
We use the information we collect to:
- Facilitate transactions and process payments
- Provide and improve our services
- Communicate with you regarding your account, orders, and promotional offers
- Ensure platform security and prevent fraud
- Comply with legal obligations under the DPA 2019
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third parties that assist us in providing our services (e.g., payment processors, delivery services).
- Business Partners: To facilitate transactions or offer joint services.
- Legal Authorities: If required by law or to protect our rights, users, or the public, as outlined under Sections 28 and 29 of the DPA 2019.
- Other Users: Limited information, such as your name and contact details, may be shared to facilitate transactions.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse, as required under Section 18 of the DPA 2019. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations under Section 20 of the DPA 2019, or resolve disputes.
6. Your Rights
Under the Data Protection and Privacy Act, 2019, you have rights regarding your personal information, including:
- Accessing the personal data we hold about you (Section 24)
- Requesting corrections to inaccurate information (Section 25)
- Requesting deletion of your personal data (Section 25)
- Opting out of certain data processing activities (Section 26)
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of our platform after changes signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rev Up Autos
[Physical Address]
Email: [Email Address]
Phone: [Phone Number]
Acknowledgment By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.